At Kicks Crew, we are committed to providing an inclusive and accessible experience for all users of our website and mobile application. We strive to ensure that our digital platforms are accessible to everyone, regardless of their abilities or disabilities.

Our Commitment to Accessibility

We aim to make our website and mobile application accessible to the widest possible audience, including individuals with disabilities. We are committed to:

  1. Ensuring that our website and mobile application are perceivable, operable, understandable, and robust (POUR) for users with disabilities.
  2. Providing equal access to our products and services for all users.
  3. Complying with relevant accessibility standards, including the Web Content Accessibility Guidelines (WCAG 2.1) and the Americans with Disabilities Act (ADA).

Accessibility Features

Our website and mobile application have been designed to include the following accessibility features:

  1. Clear and consistent navigation and page structure.
  2. High contrast colors and clear font sizes.
  3. Alternative text for images and graphics.
  4. Closed captions for audio and video content.
  5. Keyboard-navigable menus and controls.
  6. Screen reader compatibility.

Limitations and Known Issues

While we strive to make our website and mobile application accessible to all users, we acknowledge that there may be limitations and known issues. These may include:

  1. Legacy content that is not yet accessible.
  2. Third-party plugins and tools that are not yet fully accessible.
  3. Complex interactive elements that may not be fully accessible.

Contact Us

If you encounter any accessibility issues or have suggestions for improving the accessibility of our website or mobile application, please contact us at:

Email: [email protected]

We value your feedback and will respond to your inquiry within [insert timeframe, e.g., 3-5 business days].

Grievance Procedure

If you believe that we have not provided adequate accommodations or have discriminated against you based on your disability, please contact us at the email address above. We will investigate your complaint and provide a response within [insert timeframe, e.g., 5-10 business days].

Updates to this Statement

We will review and update this Accessibility Statement annually or as needed to reflect changes in our accessibility policies and practices.

Last updated: [Insert Date]

By using our website and mobile application, you acknowledge that you have read and understood our Accessibility Statement. If you have any questions or concerns, please do not hesitate to contact us.